MalTrak

// Frequently asked

Questions & answers

Everything you need to know about joining a MalTrak training or working with our red team.

// Trainings

Are the trainings live or pre-recorded?

Live. Every session is taught online over Zoom by the instructor, so you can ask questions and work through the labs in real time.

When is the next training, and at what time are the sessions?

Each training page shows the dates of the next edition, the daily session time (with an alternative time zone where available) and the registration deadline. The trainings page lists every upcoming edition.

Will I have access to the recordings?

Yes. Participants get access to the session recordings for one year so they can review the material at their own pace. What is included in each edition is listed in the pricing section of the training page.

Who are the trainings for?

Security professionals: SOC analysts, incident responders, threat hunters, malware analysts and red teamers, and the teams they work in. Each training page lists who it is for and the prerequisites.

Can I register my whole team?

Yes. Contact us with the training and the number of seats you need and we will help you set up the registration for your team.

Do I get CPE credits or a certificate?

Each training page lists the CPE hours it awards and, where one is offered, the name of the certificate you receive on completion.

Can I get an invoice for my company?

Yes. Prices are shown net of VAT on each training page. Email support@maltrak.com with your order details and company billing information and we will take care of it.

What is your refund policy?

Most purchases are covered by a 30-day money-back guarantee. For live trainings, cancellations made less than 7 days before the scheduled date are not eligible for a refund. The full conditions and how to request a refund are in our Refund Policy.

// Services

Which services do you offer?

Penetration Testing, Red Teaming, APT Simulation, Threat Hunting and Cloud Security Review. Each service page explains what the engagement covers, how it runs and what you receive.

How do I start an engagement?

Send us a message and choose “Red team services” as the topic. We will follow up to agree on goals, scope and rules of engagement before any testing starts.

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